FAQs • Port of Palm Beach, FL • CivicEngage

What time does the cruise ship start boarding?: Margaritaville at Sea Paradise begins boarding its passengers as soon as the previous passengers disembark and the ship clears U.S. Customs. This may vary by sailing, but passengers may arrive and wait in our air conditioned cruise terminal.

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Cruise Questions

1. Where do cruise passengers park?: For cruise passengers, the Port of Palm Beach offers valet parking service at a cost of $22 per night, per vehicle. Upon arriving at the entrance to the Port, the valet staff will direct you to the vehicle drop-off area, directly across from the Cruise Terminal. With our convenient curbside parking service, guests embarking on the Margaritaville at Sea Paradise for a Bahamas cruise will be in the Cruise Terminal within minutes and on their way to a relaxing vacation. The Cruise Terminal's address is 1 East 11th Street, Riviera Beach, FL 33404. For more information, click here.

2. What can be brought onto the cruise ship?: Beverages, alcohol, weapons and illegal narcotics are not permitted on the cruise ships.

At the Port of Palm Beach, the valet parking fee is waived to vehicles that meet one of the following requirements:

Display the Disabled Veteran "DV" license plate; or
Have specialized equipment, such as ramps, lifts, foot or hand controls for use by a disabled person

4. What time does the cruise ship start boarding?: Margaritaville at Sea Paradise begins boarding its passengers as soon as the previous passengers disembark and the ship clears U.S. Customs. This may vary by sailing, but passengers may arrive and wait in our air conditioned cruise terminal.

5. What time must we arrive by to be admitted onto the ship?: All passengers of the Margaritaville at Sea Paradise should arrive before 3 p.m. to be admitted onto the cruise ship.

6. What are the options for parking overnight?: For cruise passengers, the Port of Palm Beach offers valet parking service at a cost of $22 per night, per vehicle. Upon arriving at the entrance to the Port, the valet staff will direct you to the vehicle drop-off area, directly across from the Cruise Terminal. With our convenient curbside parking service, guests embarking on the Margaritaville at Sea for a Bahamas cruise will be in the Cruise Terminal within minutes and on their way to a relaxing vacation. The Cruise Terminal's address is 1 East 11th Street, Riviera Beach, FL 33404.

7. Is the Port parking lot safe to leave my car in overnight?: Yes, Port security is 24/7, and there are security cameras monitoring the lot at all times.

8. When driving from the South, which exit off I-95 do I take?: Exit 74, 45th Street

9. When driving from the North, which exit off I-95 do I take?: Exit 76, Blue Heron Boulevard

10. Who do I contact if I left something on the ship?: The cruise line's lost and found department is located at the ticket counter in the Cruise Terminal. The contact number is: (800) 374-4363.